Fundraising

Guests will occasionally pick up a friction burn when going down the slides. Giving yourself a big hug before sliding down is typically sufficient, but if you’re concerned then we recommend wearing clothing that covers knees and elbows.

For your convenience we accept Google Pay, Apple Pay, Cash, Visa, MasterCard, Discover & American Express as payment options. Sorry, no checks.

Yes1 Please see our specials page for all our great discounts. THANK YOU FOR YOUR SERVICE!

We ask that you and your guests arrive at least 15 minutes minutes prior to your scheduled party to allow time for check in.

Yes – a team member will be available to assist you in the party room.

Your party room is available 1 hour after your event start time. For example, if your event is to begin at 12pm your party will be available to your guests at 1pm. If you have any special decorations or party room request please inform your party host upon arrival. Unfortunately, no requests for early party rooms will be accepted.

You may bring birthday cake or cupcakes to your party. We’re sorry, but no other outside food is permitted.

You are more than welcome to bring your own goodie bags/favors or balloons to your event. PLEASE NOTE: Laser Bounce does not offer any means to inflate your balloons. Balloons must be inflated prior to your event. Additional fees will incur if Laser Bounce is required to inflate your balloons if your bring your own helium tanks. Helium tanks must also be disposed by the party/event holders. Laser Bounce cannot legally dispose your helium tank.

Of course! Please inform your party hosts of any special decorations when you arrive. To preserve the integrity of our party rooms, we do not permit wall or ceiling decorations, streamers, silly string, confetti, or piñatas.

When should I order food for our party? Goodie bags? Balloons? And other party options?

We’ll call you 3-5 days prior to your party to confirm your guest count. At that time, you’ll have an opportunity to order pizza, beverages, goodie bags, balloons, and other party options if you haven’t already. All food orders must be confirmed at least 24 hours prior to your event. Unfortunately, food cannot be changed or ordered on the day of the event.

Lots! First, we thoroughly prepare the room so that it’s all clean, tidy, and organized for your event. The Laser Bounce team will set up the party room with any items you might have brought such as your cake and goodie bags. During your time in the party room, we will be there to provide more supplies or drinks, take care of spills, and check in with you from time to time to see if you need anything else.

Each event will receive their own bin for guests to place their belongings in. The bin will be transported to your private areas throughout your event. After your party room time, your guests will be required to retrieve their belongings. Any belongings not retrieved will be left in the bin and publicly available for all guests to obtain. LASER BOUNCE IS NOT RESPONSIBLE FOR ANY LOST OR STOLEN ITEMS. All day lockers are available at a nominal fee, we recommend that lockers be used for any items of high value.

Laser Bounce will provide your party with a special gift bag. Unfortunately, Laser Bounce employees are not able to handle any presents or gift envelopes from you or your guests. Please inform a Laser Bounce team member if you need additional gift bags or assistance moving your gift bag to your car or other transportation, we would be happy to help.

We understand that circumstances happen, however, our parties start promptly at the scheduled time. Since there may be other parties scheduled after your party time, we may be unable to extend your party time. If your party begins after your scheduled time due to waiting for late guests, you will have less time in the arenas and, possibly, the party room. If your guests arrive late and you have already started your party, we will escort your guest to your party.