FAQ’S
Is my membership valid at all Laser Bounce locations?rdamico2023-03-15T13:31:10-04:00
No, your membership is only valid at the original location you signed up for.
Can I cancel anytime?rdamico2024-01-18T23:43:21-04:00
You can cancel your Membership after completing your minimum commitment based on your agreement. Refer to your agreement or ask a team member for full details.
Cancellation requests CANNOT be processed by phone. Click here to cancel your membership.
How do I cancel my membership?rdamico2024-01-18T23:44:06-04:00
You may cancel in store, by certified mail or by completing this form. Also, 7 day notice is required to cancel your auto billing. Cancellation requests may take up to 5 business to process. Click here to cancel your membership.
Are there any blackout dates?rdamico2023-03-15T13:25:53-04:00
No, you can use your membership any day year round. However, if there are private events occurring in the Bounce Park or Ballocity Arena select times may not be available.
